POLICY

ORDERS

Once an order has been placed, you will receive an email confirmation. In stock items will ship within 5 business days. Other made to order items will take approximately 6-8 week plus shipping time.

Wallpaper is a made to order item and will ship in 4-6 weeks after order has been placed.

You will receive a tracking number once your package has shipped.

RETURN POLICY

Made to order and Vintage items are final sale. They may not be exchanged or returned for store credit. We recommend ordering wallpaper swatches before placing an order. 

Due to the handmade nature of our products (other than wallpaper) variations in the color and design are celebrated. If you would like to order closely matching multiples please contact us for a custom order. 

Some minor signs of use and wear can be expected on our vintage items. This visual history is part of the charm and to be embraced.

We want you to be fully happy with what you have purchased, if you are not completely satisfied please contact us hello@certainnature.com with your order number so that we can find a solution on a case by case basis.

INTERNATIONAL SHIPPING

Please contact us to discuss hello@certainnature.com