Please take a moment to read through our FAQ’s and Terms.
If you have any questions, contact us at hello@certainnature.com

PILLOWS

  • Ready made orders will be shipped within 5 business days of order. Custom orders will be available within 6-8 weeks.

  • All pillows come with a sustainably sourced down insert made in the U.S.A. Due to the handmade nature of our products, variations in color and design are embraced. If you would like to order closely matching multiples please contact us as this may be a discussion for a custom order.

  • Please spot clean with cold water and hang dry. Iron linen products with steam and with a cloth between fabric and iron.

ARTWORK

  • Each piece is one-of-a-kind and is sold as is.

  • Are limited editions, custom sizing is available. Prints are printed on demand. Please contact Hello@certainnature.com for more information.

  • Most of our artwork comes unframed, though we are a happy to suggest framing options and solutions. Look for local framers in your area and enjoy the process.

    Framebridge is also an excellent resource.

WALLPAPER

  • Traditional paper hand-feel, smooth print surface, matte finish to minimize glare, class A fire rated, suitable for residential and low traffic commercial, coated with water based Titanium Dioxide clay coating for superior opacity and strippability, made in USA.

  • Please be sure to add 20% (or 30% if the vertical repeat measures more than 36”) to your total order to make sure to account for overage and waste contingency. When contacting an installer, it’s important to note the design repeat size (found on the product pages) so they can determine their preferred overage percentage.

  • Our wallpaper is sold by the linear yard. Our regular width papers (30” wide untrimmed) are $70 per linear yard and our large format papers (60” wide untrimmed) are $140 per linear yard. We have a 5-yard minimum and a $75 set up fee for orders under 15 yards.

  • Our wallpaper is printed to order with a lead time of 4-6 weeks. We can rush print an order in 2 weeks with a $250 rush fee. Following production, orders are carefully inspected and shipped within 1-2 business days. Please get in touch with us if you would like to discuss rush service.

  • Repair and smooth out any damaged areas. All walls must be smooth, clean, and free of mildew and grease stains. If necessary, apply a stain killing primer. Be sure newly plastered walls have been washed with a zinc sulfate solution. New, unpainted surfaces should be sealed with an oil based primer. Follow up with a high quality wallcovering primer sold in your local paint & wallpaper stores. DO NOT USE GLUE SIZE.

    PRO TIP: On all surfaces that are to be papered, we recommend using a universal, pigmented wallcovering primer/sealer such as Shields. The pigment should be the same color as the background color of your wallpaper.

  • Trimming - Refer to join marks on paper edge for pattern match (half drop/straight match). Use trim marks provided to trim selvedge from edges of paper.

    Pasting- This stain-resistant strippable wallcovering can be hung best with a clear premixed adhesive. Apply paste generously to the back, edge to edge, smoothly and evenly using a paint roller. Book the paper by loosely folding the pasted sides together without creasing. Align the edges carefully so the paste doesn’t dry out. Gently roll the booked piece to ensure the pasted sides make good contact. Allow to soak and expand for 3-5 minutes. Time is subjective to heat or humidity at job site. Don’t allow to soak too long in a dry environment as it may dry out the glue.

    Hanging - Create a plumb line using either a laser or by drawing with a straight edge and level. Use only a lead pencil for marking walls and back of wallcovering. Do not use ballpoint or marking pen as they will bleed through the surface. This will be your guide for positioning the first panel. Position the first panel along the plumb line. Use a smoothing brush to remove all air pockets, wrinkles and excess paste by brushing the wallcovering from the center to the edges. A seam roller can be used to lightly roll edges of paper being careful not to push paste out. Repeat the procedure with the second panel, sliding it into position with its edge butted up against the edge of the preceding panel. Be sure to match up the design. Do not overlap the wallcovering. Wash any glue residue from surrounding wood trim/molding immediately upon hanging each panel.

    USING A CLEAN, DAMP SPONGE, GENTLY WASH ADHESIVE COMPLETELY FROM THE SURFACE OF THE WALLCOVERING IMMEDIATELY AFTER EACH STRIP IS HUNG. ANY ADHESIVE LEFT ON THE WALLCOVERING CAN, AT A LATER DATE, ATTACK THE SURFACE PRINTED INKS AND CAUSE THEM TO FLAKE.

  • If your wallpaper gets dirty you can wipe clean with a soft sponge or cloth with a mild soap and water.

  • The link below might help you find installers locally:

    https://www.wallcoveringinstallers.org

    Don’t forget: When contacting an installer, it’s important to note the design repeat size (found on the product pages) so they can determine their preferred overage percentage.

  • Our wallpaper can be used in a bathroom but we recommend that it be on a dry wall, not in a high-splash area.

  • All wallpaper installations will leave you with leftover paper. We have found many ways to repurpose the extras. Make notecards, line a drawer, or use as wrapping paper. We would love to see your installations and inventive ideas, share with the hashtag #CNathome